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    <fireside:genDate>Tue, 14 Apr 2026 09:34:10 -0500</fireside:genDate>
    <generator>Fireside (https://fireside.fm)</generator>
    <title>Standing in the Fire - Episodes Tagged with “Upgrades”</title>
    <link>https://standinginthefire.fireside.fm/tags/upgrades</link>
    <pubDate>Wed, 05 Feb 2025 15:00:00 -0500</pubDate>
    <description>Dive into the fire with Kris, Garrett and John — three owners of Fireside.fm who know what it’s like to stand in the flames of entrepreneurship. In 'Standing in the Fire,' we tackle everything from the latest trends in podcasting to the realities of running a SaaS business. No scripts, no filters — just real talk about what it takes to keep the fire burning. Join us as we explore the triumphs, struggles, and surprising lessons learned along the way.
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    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>Real Talk for Founders in the Heat of SaaS Growth.</itunes:subtitle>
    <itunes:author>Very Good Software</itunes:author>
    <itunes:summary>Dive into the fire with Kris, Garrett and John — three owners of Fireside.fm who know what it’s like to stand in the flames of entrepreneurship. In 'Standing in the Fire,' we tackle everything from the latest trends in podcasting to the realities of running a SaaS business. No scripts, no filters — just real talk about what it takes to keep the fire burning. Join us as we explore the triumphs, struggles, and surprising lessons learned along the way.
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    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Podcast hosting, SaaS entrepreneurship, Fireside.fm, Software development, Marketing strategy, Customer experience, Podcast analytics, Team collaboration, Product improvement, Startup journey</itunes:keywords>
    <itunes:owner>
      <itunes:name>Very Good Software</itunes:name>
      <itunes:email>john@fireside.fm</itunes:email>
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  <itunes:category text="Entrepreneurship"/>
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<itunes:category text="Business">
  <itunes:category text="Marketing"/>
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  <title>5: Tech Wins &amp; Hiring Woes: How to Communicate, Celebrate, and Find the Right People</title>
  <link>https://standinginthefire.fireside.fm/5</link>
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  <pubDate>Wed, 05 Feb 2025 15:00:00 -0500</pubDate>
  <author>Very Good Software</author>
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  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Very Good Software</itunes:author>
  <itunes:subtitle>In this episode, John, Kris, and Garrett dive into the challenge of celebrating technical wins in a way that customers actually care about. They discuss strategies for communicating backend improvements, striking the right balance between technical and non-technical messaging, and how to keep customers engaged. Later, they shift gears to hiring, sharing their experiences with evaluating talent, the pitfalls of remote hiring, and the importance of culture in a growing team.</itunes:subtitle>
  <itunes:duration>41:12</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>Celebrating tech wins in a way that resonates with customers can be tricky—so how should SaaS companies do it? John, Kris, and Garrett break down how they approach communicating improvements, from backend optimizations to feature rollouts. They debate whether customers care about upgrades like Rails 6 and share ideas on writing updates that connect with both technical and non-technical users.
The conversation then shifts to hiring—how to evaluate developers, why trade-offs are crucial in the interview process, and the unique challenges of hiring remote vs. local talent. John shares insights from his GitHub hiring experience, Kris talks about building teams for different projects, and Garrett explores the psychology behind finding people who truly align with company culture.
The episode wraps up with wins of the week, including major Fireside updates, basketball coaching victories, and a heated discussion about Notre Dame football.
Key Quotes
"If you don't celebrate, it can feel like nothing is happening—even when big things are."
"Customers don't care about Rails upgrades, they care about how fast and smooth their experience is."
"Hiring is as much about culture fit as it is about technical ability."
Takeaways
Celebrating tech wins authentically is crucial for customer engagement.
Customers care more about stability and bug fixes than technical upgrades.
Effective communication of tech improvements can enhance customer trust.
Hiring processes differ significantly between startups and larger companies.
Cultural fit is essential when hiring, especially in remote teams.
Technical evaluations should focus on problem-solving and trade-offs.
Building a positive company culture requires intentional effort and understanding.
Non-technical founders can benefit from involving technical friends in hiring.
Celebrating small wins can boost team morale and motivation.
Understanding employee motivations is key to fostering a supportive work environment.
</description>
  <content:encoded>
    <![CDATA[<p>Celebrating tech wins in a way that resonates with customers can be tricky—so how should SaaS companies do it? John, Kris, and Garrett break down how they approach communicating improvements, from backend optimizations to feature rollouts. They debate whether customers care about upgrades like Rails 6 and share ideas on writing updates that connect with both technical and non-technical users.</p>

<p>The conversation then shifts to <strong>hiring</strong>—how to evaluate developers, why trade-offs are crucial in the interview process, and the unique challenges of hiring remote vs. local talent. John shares insights from his GitHub hiring experience, Kris talks about building teams for different projects, and Garrett explores the psychology behind finding people who truly align with company culture.</p>

<p>The episode wraps up with wins of the week, including major Fireside updates, basketball coaching victories, and a heated discussion about Notre Dame football.</p>

<h3>Key Quotes</h3>

<p>&quot;If you don&#39;t celebrate, it can feel like nothing is happening—even when big things are.&quot;<br>
&quot;Customers don&#39;t care about Rails upgrades, they care about how fast and smooth their experience is.&quot;<br>
&quot;Hiring is as much about culture fit as it is about technical ability.&quot;</p>

<h3>Takeaways</h3>

<ul>
<li>Celebrating tech wins authentically is crucial for customer engagement.</li>
<li>Customers care more about stability and bug fixes than technical upgrades.</li>
<li>Effective communication of tech improvements can enhance customer trust.</li>
<li>Hiring processes differ significantly between startups and larger companies.</li>
<li>Cultural fit is essential when hiring, especially in remote teams.</li>
<li>Technical evaluations should focus on problem-solving and trade-offs.</li>
<li>Building a positive company culture requires intentional effort and understanding.</li>
<li>Non-technical founders can benefit from involving technical friends in hiring.</li>
<li>Celebrating small wins can boost team morale and motivation.</li>
<li>Understanding employee motivations is key to fostering a supportive work environment.</li>
</ul><p>Links:</p><ul><li><a title="Fireside.fm" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg0">Fireside.fm</a></li><li><a title="Riverside.fm" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg1">Riverside.fm</a></li><li><a title="Ruby on Rails" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg2">Ruby on Rails</a></li><li><a title="Postgresql" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg3">Postgresql</a></li><li><a title="Redis" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg4">Redis</a></li><li><a title="This Episode on Youtube" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg5">This Episode on Youtube</a></li></ul>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Celebrating tech wins in a way that resonates with customers can be tricky—so how should SaaS companies do it? John, Kris, and Garrett break down how they approach communicating improvements, from backend optimizations to feature rollouts. They debate whether customers care about upgrades like Rails 6 and share ideas on writing updates that connect with both technical and non-technical users.</p>

<p>The conversation then shifts to <strong>hiring</strong>—how to evaluate developers, why trade-offs are crucial in the interview process, and the unique challenges of hiring remote vs. local talent. John shares insights from his GitHub hiring experience, Kris talks about building teams for different projects, and Garrett explores the psychology behind finding people who truly align with company culture.</p>

<p>The episode wraps up with wins of the week, including major Fireside updates, basketball coaching victories, and a heated discussion about Notre Dame football.</p>

<h3>Key Quotes</h3>

<p>&quot;If you don&#39;t celebrate, it can feel like nothing is happening—even when big things are.&quot;<br>
&quot;Customers don&#39;t care about Rails upgrades, they care about how fast and smooth their experience is.&quot;<br>
&quot;Hiring is as much about culture fit as it is about technical ability.&quot;</p>

<h3>Takeaways</h3>

<ul>
<li>Celebrating tech wins authentically is crucial for customer engagement.</li>
<li>Customers care more about stability and bug fixes than technical upgrades.</li>
<li>Effective communication of tech improvements can enhance customer trust.</li>
<li>Hiring processes differ significantly between startups and larger companies.</li>
<li>Cultural fit is essential when hiring, especially in remote teams.</li>
<li>Technical evaluations should focus on problem-solving and trade-offs.</li>
<li>Building a positive company culture requires intentional effort and understanding.</li>
<li>Non-technical founders can benefit from involving technical friends in hiring.</li>
<li>Celebrating small wins can boost team morale and motivation.</li>
<li>Understanding employee motivations is key to fostering a supportive work environment.</li>
</ul><p>Links:</p><ul><li><a title="Fireside.fm" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg0">Fireside.fm</a></li><li><a title="Riverside.fm" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg1">Riverside.fm</a></li><li><a title="Ruby on Rails" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg2">Ruby on Rails</a></li><li><a title="Postgresql" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg3">Postgresql</a></li><li><a title="Redis" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg4">Redis</a></li><li><a title="This Episode on Youtube" rel="nofollow" href="https://click.fireside.fm/e/MTczNjg5">This Episode on Youtube</a></li></ul>]]>
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